"Visiting dates are needed in a visiting ad" Need help!

Hello there!

Hopefully somebody can help me here ;b I'm an Ottawa based provider trying to post a visiting ad to NYC for next October. However the status of my board post is "Not Allowed" for the following reason: "Visiting dates are needed in a visiting ad. Please review guidelines here"

The problem is that I do clearly mention the dates that I will be visiting NYC...Is there something I may be doing wrong? I did review the guidelines and I'm pretty sure I'm not missing anything...

Thank you in advance for your help!

Genevieve