I had to get help but got to Malwarebytes which I had already on my desk top, through safe mode. Microsoft also has a free downloadable virus removal tool. http://www.microsoft.com/security/scanner/en-us/default.aspx Found left over fragments of the scam.
BTW, paying the scammers does not guarantee the problem will be removed.
Looking at a porn site today. Clicked on a video and up pops this FBI screen saying my files have been encrypted. Anybody else seen this shit? Nothing has happened to my laptop that I know of. Not sure what it was all about. Thanks, p
Crazy huh! I bet it is just malware To make sure your laptop okay, run Malwarebytes , free or paid, both work good tried to put the link in , but it is a secure site, ( https) so couldn't post link , not sure why so just Google Malwarebytes it is a dot org site, fyi.
I had to get help but got to Malwarebytes which I had already on my desk top, through safe mode. Microsoft also has a free downloadable virus removal tool. http://www.microsoft.com/security/scanner/en-us/default.aspx Found left over fragments of the scam.
BTW, paying the scammers does not guarantee the problem will be removed.
It's a virus I think. It's also a scam to get you to send them money. Happened to me as we'll. according to the geek who fixed my comp there is also one that's says you've illegally downloaded music.
1. Force quit the browser. 2. Restart the browser in a safe mode (Mac- shift +double click on application like Firefox, pc- ctrl+double click) 3. Select NOT to open previous tabs. 4. Empty the history and cookies.
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