and are they linked to her username? If so she should have free provider VIP and be able to whitelist you if she wants to. You can go to the site map and look under "White list FAQ" to find more information.
...white list you. She must have the free limited provider VIP. In order to get the free limited provider VIP she must have at least one review here on TER.
If she doesn't have a review on TER yet you could review her and once it's approved and posted she could apply for the free limited provider VIP and then white list you once it's granted. Click the link below to see how to get the free limited Provider VIP and you will also find the link to the White List FAQ's. The instructions for white listing a client are here too
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