Please see info on how to whitelist

WHITELISTING:

Once registered as a provider, you should be able to whitelist just about ANY hobbyist member of TER. It doesn't matter if he has submitted a review of you or not. The only TER members that cannot be whitelisted are those that have whitelisting disabled in their account.

 
To whitelist a user, click on the "Reviews" link near the top of the screen, and then click "Search White List" on the left side of the screen. Type in the hobbyists TER username (or his email address if you don't know his username, which may or may not match up depending on what email he uses on his profile). Once you find the hobbyist you are looking for, click on the "Submit Referral" button. Only provider accounts can see this button