Please Pam you never ever need to apologize. I am so grateful for the excellent/professional service that you have provided me and I'm sure many others over the years that I cannot even begin to thank you.
I just could not believe what I was hearing and wasn't sure how to bring it to your attention !! As soon as I made the post I regretted it and wasn't sure just how to delete it. But in case anyone who reads this hasn't already come to the conclusion that the way you handled this proves what I've always known that you are a "True Class Act"
I know Pam fired all the phone girls but who is taking calls now ? This is an actual conversation I had with Tatiana me: I have an appt at 3pm and need the location it is now 1pm tatiana: I don't have the location yet ! me: What should I do ?? tatiana: Call me when you get there !! me: Call you when I get where ?? You didn't give me a location !!! Are you serious ??? tatiana: call me back at 2pm me: the appt is at 3pm i would need to be on my way before then tatiana: Oh Call me earlier !!
I'm guessing this isnt going to go well !! Hense Confused !!
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