Ok.  So I tried to register with P411 and when I went through all the necessary screens and got to the end I clicked next and got an empty screen.  I tried again and the same thing happened.  I'm  assuming they want your credit card info before they do a check on you. Is this what normally happens?  This also happened to me on a providers website when I got through all the required fields and clicked on a "book an appointment" icon.  I know this sounds stupid but I am very new to this and I'm just feeling my way through the whole thing.  Also, I have read some reviews and websites of providers and they have screened clients through this site.  What do I need to do on this site for that to happen?  Any help would be appreciated.  Thanks.

been awhile since I registered with them, had no problems though.  Good luck

Contact Preferred411

Need Help?    Have a Question?
Get Live Online Help Right Now!  Just Click the Box to the Left.

Otherwise, we can also be reach by the following:

Phone:
1-877-446-2411

Email:
[email protected]

The Best way to reach us is through the live chat. If we are offline, you can either leave us a message or send us an email. Please use the live chat during business hours. You will get the quickest response from the live chat features.

If you are calling us in regards to lost account information you will need to provide us with the User Id that was assigned to you when you created your account. We do not keep any personal information on file and cannot use any other information for retrieving your lost account information.

If you are experiencing any technical problems with this site please call the number listed above and let us know what you were trying to do when you received the error. Please try to be as specific as possible so we may diagnose the problem to get it fixed.

For all other problems or complaints please click the live chat box listed above or send us an email .

We strive to offer the best customer service possible and will return your email as soon as we are able to.

You can ask them yourself by clicking on the Live Help box in the upper right of the home screen.  I don't think it operates on weekends, but it certainly does during the week.  They will walk you right through the whole process.  Among other things, they helped me to pay for membership by mailing a money order instead of using a credit card.

It has both a phone number an email address.

I don't know anything about the P411 site, but what you describe sounds like it could be a flash issue. If you use the Firefox browser and the NoScript add on, often things like that will get blocked. Other browsers may incorporate something similar depending which you use. Just double check to make sure that your flash is up to date and you aren't blocking scripts. If it's not that then I don't know what to tell you. Good luck.

It might be due to the browser you were using. Internet Explorer 8 tend to restrict lots of stuff ( pop up windows, scripting, etc) for internet sites by default. If you add the site to the list of trusted sites, the page may display properly.

It is a stupid software design. Almost nothing would work properly unless it is trusted, so many users just routinely trust any sites. That defeats the entire purpose of browser security.