She handles scheduling for various providers. Is / was she in the business, too?
I would like to contact her directly, instead of by way of other providers.  As always, any help I appreciate. Thanks.

To contact, you could use one of the contact emails for a provider Em schedules and put "Private for Em" in the subject line. These emails go to Em.

Numerous PMs from knowledgeable folks all say the same thing so i trust the accuracy.

She is a computer generated 3 D virtual entity. In other words she is Hal's sister. Just saying 😆 😆 😆 😆