I think you do have a good point nsl, if failing is meant to be a punitive measure "...just to learn a lesson".  I meant it as a postive step towards improvement in honoring and keeping appointments.  Obviously, I was not very clear about that.  

People do not tend to make changes unless they can see that what they are doing isn't working, or that their present way of operating is failing them.  As long as we hobbyists keep banging away at her phone in hopes that maybe we might be the lucky guy this week or this month to actually get the appointment and enjoy a session, there will not be any incentive to make the changes that are necessary. Katie, if you heard me wishing something bad on to you, I am sorry for that.  I actually wish something very good for you.  I wish for you to see from a drop in calls and emails that it is necessary for you to make the changes you talk about because only then will you have the last piece of a great puzzle in place.  I have never heard a negative word about a session that actually took place.  That is a huge plus for you.  As I said, I'm not sure I will ever ask for an appointment again, simply because I tend to personalize rejections, but I do not want you to fail in your business as a mean put down of you as a bad person.  Those who have been fortunate enough to see you more than once seem to have seen that you are a lady with a kind heart.  You are fortunate to have guys like nsl in your corner.
~~~~~cmeflyhigh