This guy posts a review accusing the provider of having him mugged.  Says he even reported it to the cops.

OK, terrible thing to happen and thanks for letting us know, right?

Well, the provider has two other positive reviews and he says in his that they must be fakes.

Here's where it turns on the reviewer.  This is the very first review posted by this reviewer.  He's never even posted before, at least not on the MN board.  The other two reviewers have a good history of writing reviews.

So who's writing fake reviews?  TER should really take a closer look at this one.