By someone other then her. Haven't you noticed that when you send an email asking for a certain item to be worn, they show up in a different costume? Then they'll say "Oh I forgot,hehe"......
I know, it bugs me and I get it, girl can't sit all day reading and answering request all day.

Its just not the hobby, but communications have changed so much in the last 10 years.  
We have so many more ways to communicate on several different devices but the content of the message has declined.  We communicate to use less data but not for more substance.

When I first started the hobby, i still remember ladies requiring a phone call to see if we some chemistry or would we have a good date.  Now when I call a lady, she picks up tells me to email her all my information then hangs up on me.  Same thing happens with a lady using an assistant.  I could get all mad but its just the way things are now.  Having a lady thank you for calling them is very rare now.

Likewise with the guys, they call and ask stupid stuff on the phone, so ladies are now on guard for their stupidity.  the ladies have enough to worry about with big brother, then you add these guys and its gets very difficult for them.

Its just the way things are nowadays

I get that a lot in all kinds of email communications to all kinds of people, business and personal. I think it's an attention span thing. They read the first question and reply and ignore everything else.

A lot of times, they don't even answer the question you ask.  I recently emailed a Provider and asked, just so I have a general idea of where I'm going to drive to, where will is your incall.  LA's a big city.  She responded, Yes I will be doing incall June 4 thru 6.  However, in defense of our lovely ladies, I realize they get tons of email, some legitimate and maybe a lot more of just lurking around.  So, I assume they probably just briefly scan their emails and answer in haste.