I'm new to the area and wanted to know what services are provided when an RA gets a score of 8,9, or 10.

What qualifies as a TER 9 or 10?

and while you're at it, read the "self help center" plenty of good info for a newb. And you do realize there's an FAQ for Newbies board, use the GD drop down window to locate  

That usually a guarantee for getting a 10. And I mean the provider, not the client! LOL!