Posted By: Kat Kovell
Ok so this has not happened to me before so (even after 7yrs first time for everything)little help or advice..
I was booked for overnight last night 12 hrs..by a newbie...verification and down payment made over week ago..
Last night communication was prompt through email..no phone number
Hotel changed address last 24 hrs..
Emails maybe 12 all day looking forward to the night..
5pm I emailed on my way responded to ...
Sent how to park in email I responded at that hotel I usually valet..
Not a casino Upscale Hotel with security and no way up to rooms with out escort..
Emailed will be early said 10 mins out ...not answered
Emailed parking at valet...not answered
15 mins early waiting in Lobby...not answered
Asked several times by security and concierge if I needed help...emailed again..(very anxious hate standing around and being noticed)
All and I emailed 10 times with no responses
I seen several people pass me in lobby
I finally as phone was dying went to valet and they helped trying to charge my phone...(valet and I talked about being stood up How embarrassing)
20 to 30 mins passed ...Date supposed to start at 6pm now 615 and arrived at 545pm ...
Valet had already parked my car and asked if he could grab it cause guess I was being stood up
I didnt even have money to tip valet cause I thought I was spending the night I felt a jerk cause I never not tip valet's and when he unplugged my phone I tired to use it for one last email saying I was leaving..
called my girlfriend tell her what happened then phone died..
So i wake up to angry email...Saying I stood this person up?!
They said their ringer was off..and didn't respond to any of my emails till 6:20 then said coming down in email at 6:30..date was supposed to start at 6pm even with a phone off..wouldn't they be downstairs at 6?
So what do I do?..Return the deposit..Risk a bad review (it was threatened)
I been doing this 7yrs never has this situation happened
I also list on my site to carry your phone at all times cause if I cant reach you Ill assume the date is off..its right in my rules and regulations..
Funny thing I was so looking forward to this date..was going to go to my fav steakhouse
Help, advice..
Kisses Kat