"I was flying from San Francisco to Los Angeles. By the time
we took off, there had been a 45-minute delay and everybody
on board was ticked.

Unexpectedly, we stopped in Sacramento on the way. The
flight attendant explained that there would be another
45-minute delay, and if we wanted to get off the aircraft,
we would reboard in 30 minutes.

Everybody got off the plane except one gentleman who was
blind. I noticed him as I walked by and could tell he had
flown before because his Seeing Eye dog lay quietly
underneath the seats in front of him throughout the entire
flight. I could also tell he had flown this very flight
before because the pilot approached him and, calling him by
name, said, "Keith, we're in Sacramento for almost an hour.
Would you like to get off and stretch your legs?" Keith
replied, "No thanks, but maybe my dog would like to stretch
his legs."

Picture this All the people in the gate area came to a
completely quiet standstill when they looked up and saw the
pilot walk off the plane with the Seeing Eye dog! The pilot
was even wearing sunglasses. People scattered. They not
only tried to change planes, they also were trying to
change airlines!"