So I wouldn't dwell on it. Report the issue (which you've done here) and move on to find someone hotter, more professional, and with better service to help you forget about your ordeal

Sorry that happened to ya babe!
XO Savannah

If you have been boonswaggled 3 times you might consider examining your method of finding and verifying the ladies you pick (?!)  You got disappointed twice? and you called the company again?... hard to feel sympathy for that. *Hello.  Brain calling Dick.  Pick up the phone.*

Services are notorious for bate and switch and upselling etc.    
Here's an idea:   find an independent. A well reviewed lady who has her own website and reputation to maintain.    

or you might try calling True Companions ONE MORE TIME to see if they deliver.. ha ha *joke