I hate to pile on but Dr.J frustration hits close to home...A month or so ago I called and left messages for 2 or 3 days without a return phone call when she was supposedly running a special and avail all weekend...what even makes it "ironic" I gave her a reference of a well known provider who she knows fairly well...I know this because I have heard this provider talking on the phone with her when I was visiting as well as a few other conversations I have had with this provider...I know you girls are busy and I only see independents so I can appreciate your unique circumstances but you have to realize that the guys who see you (at least me anyway) are very busy as well...Now from what I have heard and read Ahvani is as sweet as they come and Iv'e even been tempted to give it another shot when I was on vacation for a week and could afford a little wasted time...Ahvani, I'm not telling you how to run your business but any sucessfull busines person will tell you the difference between making X$ and Xx2 are small things like return phone calls...good luck all.....James