I can support some of your proposals, but I don't think a post on the Carolinas' board is likely to get a productive response.  The suggestion & policy section of the general board may at least get the attention of the powers that be.

You sure the horse is dead?

Let me take a few swings too, just to make sure...

Great suggestions. Add them in with all the other great suggestions we've made over the years that have YET to be put in place. I can't remember the last time TER made any improvements to the profiling system. Can anyone? Oh yeah, they updated the site, then upped the monthly charge. Awesome.

Keep the suit on because you're pissing into a headwind. Sorry, this is a really sore subject with me because there's so much more we could be getting out of it but they won't do anything because they don't have to as long as we keep using it.

Some of your suggestions are pretty good, others way too complicated, IMHO.

The staff at TER have alot on their plates with the sheer volume of reviews coming in.

As Addison pointed out, the ladies can have things changed on their profiles, I've had mine tweaked before.

I'm thinking alot the guys going for a quickie aren't partaking of all that may be offered and just fill in what they know from their experience.

I understand your frustration though.

xoxo,

Steph

I  agree with you pardner.  One thing that bothers me is when filling in a review, all fields must be filled in.  And NONE of them get updated. Just the verbage goes on through.  Twice now I have had to argue with TER because they never looked at the whole review.  

I wonder if, we the customers of TER, would take a single point, that could be implemented with a software update, and agree in general, if that would get a bit more attention than throwing a grocery list at it.

Such a tiny fraction of providers participate on TER that I don't think it would be practical to expect them to fill out their own profiles. I do like your idea of showing the date a provider's profile was last updated.

I think the ultimate solution would be for every profile that gets filled out to be posted somewhere with each review. Maybe with a link you could click on if you choose. Under the current system, complete profiles are required with every review but never posted. Worst of all, it's never disclosed by TER--only in board posts. That's just nuts.

The Problem Report system works only for the few of us who know about it. Obviously, the prevalence of incomplete and outdated profiles demonstrate that it's a poor system. I think a big part of the problem is that it isn't made apparent, so most members don't even know it exists, let alone how it works. Like with a lot of improvements, TER's shortage of manpower--both to make the changes and to handle the increased input that would result--is seen as a disincentive to change.

I guess I'm not bothered by all the "don't know" non-answers, because I've learned not to rely on profiles, even the parts that are filled out. You have to READ THE ACTUAL REVIEWS, and not take it all at face value. None of this is idiot-proof and it never will be. Even with improvements it would just become a little easier to use.