Several threads (one recent) on this board (as well as GD) remind me of the advice/admonishment at work: "once the email goes out, you cannot control its consequences, nor can it be recalled".
We all trip up eventually; I have received my fair share of unexpected harsh replies. I detect a few cardinal rules:
1) Keep a sense of humor and wear a thick skin. There are folks out here whose idea of fun is to push the button and watch you go ballistic.
2) Don't try to "fix" things via the boards. The vast majority of TER practitioners are adults and are forgiving until you drag them into the muck.
3) Even when you speak Gods' truth people will disagree with you. Get over it.
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