What actions do you take when you see consistently poor or average reviews for models working under your agency.  I realize that the reviews are from the perspective of the client, and only tells half the story but there are some models who have enough poor to average reviews to warrant credibility of the sub par rating.  It is terribly dissappointing to see an 8 to 10 on looks, but a 6 or below on performance.

There are several local agencies with models who have 8 plus ratings on looks, but have several performance ratings of 6 and below to raise a red flag.