If someone does a no-show or ghosts you, make them pay the full fee and if they don't pay up, ban them. Blacklist them. A year ago I read a tweet from Stefania Villa about how her business improved once she started banning bad clients, and I took that advice to heart. I spent years thinking I could help guide people out of shitty behaviors. I gave them so many second chances. I was wrong. These days I ban away--even clients I like as people--and I have more time for people who book often, don't haggle, and are punctual.

I don't have time for time wasters. But people I like, I'll move heaven and earth for them.

Agree. That’s unacceptable. That’s time you could’ve spent doing other things. Chin up my friend.

This just happened to me

A man from TER who is white listed, had glowing references, filled out my booking form and everything completely and utterly ghosted. I tried to reach him on multiple platforms and crickets. And I know he's not dead or in a coma because he's been active on Twitter. If something came up or he decided I wasn't his cup of tea after all he should have had the decency and respect to cancel. I did notify his references and blacklisted him.

I had a scheduled meeting with a visiting provider. I made the date over two weeks out.  About a week before the appt.. I came down with  really bad case of poison ivy.  
I got in touch with her & cancelled a week out. She wasn't even in town yet, but she had planned her trip based on scheduled appointments.. so, I sent her the full amount
 She said she would give me a break on future visits.. but i didnt push it.. I never heard from her.. ..so maybe I was a dope.. but I really didnt want to leave her short with a planned trip.. fair is fair

I screen as soon as I have interest to make sure there is not any problem.  I'm an easy screen with P411 okays.

I book last minute with a flexible schedule to take an open timeslot.

-- Modified on 6/13/2021 10:56:59 AM