Well as others have stated, scheduling is not Janie's strong suit.  I also had difficulty today.  But, I only got delayed an hour.  Monica and Janie will get the scheduling addressed.  Monica is all that her reviews have said and more -- I now know!  Already scheduled my visit with her next time she's in town -- they both promise that the scheduling will be fixed.  Don' let the scheduling mishaps get in the way of seeing this lovely lady.  I'll post a review soon.