If you know she is still working, send a technical problem email to support or staff...  maybe she is taking some time off and asked them to be removed?

might want to look under the name Vicky....

Tyme had several good reviews posted recently that TER elected not to post and posted the one review that was bogus so she had all reviews removed and may be starting over.  Sometimes Tyme has somewhat of an "Irish" temper...wouldn't want her on my bad side.  Nevertheless, awesome provider!!!!