provider references ....was i wrong

well yesterday i got a call from indy for a provider reference. now i know the importance of references i know a local indy personally that was killed just this jan 1st off of an ad posted on bp so by all means if an acurate reference is needed i will give it. back to my story though, so she give me his name which were just initials basicly & his email adress which didnt ring a bell nor did it pop up in my emails. me myself i dont keep client records i have a photographic memory with #s & im good at remembering details about a client so if a # pops up in my phone i usually know who they are. so i ask her "does he want an in or outcall what side of town is he on maybe that will refreshen my memory so i can let u know have he used our service before" she imediately gets an attitude & says "u dont need to know all that what kinda operation are u running thats why hes calling an indy now & not an agency" then hangs up. now did i do sum wrong just wondering . plus i always find it helpful ive had a few clients call & pre warn me that a provider will be contacting me for a reference & i give that reference with no hesitation.... well im done with my rant everybody be safe hobbying