Thank you xyz23! I had seen that before but was having trouble finding it again.
Postedby: xyz23 Sarah you need the providers VIP. It's limited but will allow you to see your reviews with all the details and you will be able to use the TER PM system ie. read your messages. The link below will take you to the info you need. It comes from the Self-Help Center. The Self-Help Center link is at the top of every message board on the right. Look under the Life Preserver. I recommend you read all that is there. You will find a lot if important info for you as a provider.