Sounds like a form of B&S, if what you suspect is in fact true. If you have evidence as you say, do everyone a favor, and file a problem report.
I believe this is happening with a provider I saw within the last year or so. Pics are only one piece of evidence; the reviews indicate vastly different experiences. She/they advertise here as well, and the latest ad seems to leave a lot of room to change the experience with the client and hobbyist on a whim (or depending on which one of them you end up seeing).
Does this happen often?
Sounds like a form of B&S, if what you suspect is in fact true. If you have evidence as you say, do everyone a favor, and file a problem report.
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