I had the same issue several months ago. They eventually sorted it out. It took about a week, and they tacked an additional week onto my cycle. I believe I used the general admin mail contact.
Good LuckI haven't logged in in a few days, and my member status has gone to basic. I received an email from TER and the CC billing company saying my billing was rejected. I have had it on automated monthly billing for a couple of years now, and didn't change anything. It looks like the change was made at the TER level. My CC works fine. Any idea what happened?
I had the same thing. My CC denied the charge because it arrives from outside the US and if you're not making a lot of foreign purchases it looks like someone stole your info. Just call the CC company, they will fix it.
I had the same issue several months ago. They eventually sorted it out. It took about a week, and they tacked an additional week onto my cycle. I believe I used the general admin mail contact.
Good Luck