Hi Monroe,
Sorry to hear about your lame customer. If I'm being completely honest, when I'm checking out reviews of a lady I'd like to meet and I just see page after page of nothing but perfect reviews, I get a bit nervous about the honesty of the reviews. In a large enough sample, there should almost always be a negative review. If there isn't, that's not particularly normal.
I personally like to see a majority of great reviews with a scattering of average and maybe one or two poor. It gives me the feeling the reviews are honest and weren't sold out to the provider.
I wouldn't be too concerned if that's your only negative review. Even if he was being honest, I, as reading your reviews would chalk it up to you being human and just didn't connect with that particular guy.
Anyways, welcome back and hope you get 95% excellent reviews
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