Washington DC
Re: Tried to change to new pictures past two months, No Response
I prepaid for a sponser ad, 3 months upfront. New ownership comes in and my ad is gone. I got 2 out of 3 months, so out a couple hundred dollars.
I have reached out to support several times, as well as to the "new owner", not a single response from anyone. Just ignored. I tried to settle this nicely between them and I and now have no recourse but to bring it to my local board, as well as the GB. I feel ripped off and want to warn anyone that intends to pay them money. Unacceptable way to run a business. They need to get their shit together. -- Modified on 6/10/2016 10:47:41 AMNew owners or not, they need to make things right.
Glad I do not do business with them.....understand your need to though. Good luck with your efforts.They may need time to adjust, But Damn!
Send out bulk emails and update your users!I understand an adjustment period, but answer your emails and have respect for your advertisers, especially after you have my money. I honestly feel scammed. Not cool and no excuse.
did you pay via CC? I would reject the charges.
A little birdie says it's not just new owners, but some other things may be going on - like data cooperation/sharing.
appreciate the link...dam lady your on top of things!!!
XX
Keri
Unfortunately it looks like your attempt to purchase VIP membership has failed due to your card being declined. Good news is that we have several other payment options that you could try.
We thank you for your purchase!
Membership should be activated shortly. You'll receive notification!