Kristy, have you tried the "live chat" method of communication? If that doesn't help, you might try asking to speak to a supervisor by phone. The closer you can get to a live human, the more likely you are to get human-centric results! I hope this helps....
About a year ago I deleted an email account that had been hacked. That email Addy was tied to my p411 account. I contact them explaining my situation. In turn, I was asked to answer security questions. Mind you, I made the account probably the same time I made my TER.. 8yrs-ish! So I do not know the answers, I honestly don't even recall picking those questions. Which is exactly the sentiment I shared with p411. I went ahead and sent a selfie, holding the days date, showing my face, and extremely distinct hip tattoos. To which they replied, please answer the security question. So again, I go ahead and send pic of myself holding a piece of paper. On it is my p411 handle, days date, and my current email Addy. Once more, I was told to answer the questions. It is quite maddening how I'm being, well essentially blackballed...
I would greatly appreciate any help if at all possible!! XoXo
KM
@KristyMadeLV
Kristy, have you tried the "live chat" method of communication? If that doesn't help, you might try asking to speak to a supervisor by phone. The closer you can get to a live human, the more likely you are to get human-centric results! I hope this helps....
I can't live chat without having an account. You must login to access that feature. I will look into calling them, appreciate the advice!
Everything seems to be resolved! Ty!
My experiences with P411 have been universally positive. The management seems professional with an escort-friendly approach. I'm glad they didn't let you down! xo - MM