So how does this work?

...message board under the red and white life preserver. It's also at the bottom of the Quick Links list on the left of the My TER page. (My TER tab at top of this page.) When you have specific questions come back here to ask. Read the discussions on this board too. Go back several pages.

I'd suggest you purchase VIP membership.  You need this to read the more important part of reviews and profile pages.  As xyz told you, after you read the self help center, come back here if you need more information.