Heya There Lookers

I have a client emailed me from Prefer 411 by the name of William from SF planned to meet for tonite as an outcall booking.
I asked him to the donation of $450 in the envelope and he question its 400 not 450. I did explain its for travel costs and then he cancel on me cause it didn't feel rite.

WTF and WTF

Did I do anything wrong.

Feedback would great.    

Alley

xo

Your website clearly states 350 incall and 400 outcall. It is assumed yhe higher rate for outcall is to cover travel expenses. Where does the extea 50 come from? That's an upsell.  

Now I have seen provider websites where it says "outcall within an x mile radius" or "rate = xx plus travel expenses." Your site has no such wording. To spring an additional 50 buck charge on someone after the appointment is set is straight upsell. I would cancel too.

The  advertised  outcall rate should include everything . Unless that there is a disclaimer stating beyond certain radius there are extra fees. These things should be clear and transparent from the start . Once hidden charges start appearing it's better to cancel than feel taken advantage off . Perception is a powerful thing.  

There's an additional charge for an outfall an you'll be fine.

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If it says $400 for outcall on your profile then he probably was irked that you asked for more.

When i tour LA i always have it stated that cab fare may imply if long distance.  This way it's in black and white and no harm done.

Bear in mind that i still haven't plucked the courage up to hire a car over there and i have to cab it everywhere.

I had a couple of journey's that were $80 plus each way (not including tip), so it saved my arse having the extra donation on my site for longer journey's.

In all fairness i think $50 extra for outcall is fine when it's a short cab ride, but if you have to travel 45 minutes to an hour at a cost of $80 to $100 one way in a cab it would be best to add it on your profile saying for longer journey's etcetera.

Rookie error, don't sweat it x

What would you have said if the hobbyist asked for travel expenses and wanted to cut $50 off your fee and to pay you $300?  

Like PS said, it amounts to an upsell and the hobbyist was right to cancel. I would have done the same thing. You already have an additional $50 for travel expenses cited on your website. Keep to your word.  

Hopefully you learned your lesson.

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That in itself should be sufficient, but since she asked for advice she now has it. I think that she will understand.

If you're traveling father than normal for an outcall, driving an extra 50 miles, for example, adding the $50 is reasonable as long as its stated in your ad, and not a surprise.

-- Modified on 11/25/2014 3:25:27 AM

You could have just explained the situation without saying "William from SF"
As if his name being Bob from New York would have changed anything?!

Please be discreet with client information.
Now THAT is a "WTF and WTF" on your part because he didn't do anything wrong.
BTW, I agree with what others have already said.

I'm sure William from SF might be reading this but how many Williams are in SF and hobby? Probably ALOT. Maybe William will give her another try sometime. A lot of the time providers aren't aware of rules weather or not their stated somewhere until they break them. It appears to me like she has been playing with her rates seeing where she wants too be. Which is fine in my book. But, I highly recommend a provider also update her TER profile when doing so. It can make for an uncomfortable situation for both the provider and hobbyist.

Then again I see LOTS of profile that need to be updated.

Any provider can change things on her TER profile. Just go to the "Problem Report" tab on the top of your profile. TER is great about updating. They'll usually have it updated within a few hrs to 24 hrs. Maybe give it a little longer on weekends and/or holidays.

One more thing. Uber and Lift offer an amazing service. I have a driver that has been driving me for 6 yrs now. When he's busy driving others I use these services. Which are much cheaper than my driver. But, I love the whore transporter he's my buddy I can chat with about anything and everything. Anyone familiar with that term knows who I'm referring too. Bill Rocks!!!

I always let someone know before an appointment is scheduled that within a certain mile radius I charge extra but my outcall rates are already higher being that I add that on before hand

I was in this situation one time.  I wanted incall and this lady at the last minute could not provide her apartment, so I offered to get a room.  Because I was getting the room closer to me, she now needed a car service and wanted a 2 hour date to cover her costs.   I did not book just because of the increase but the plain confusion just killed the mood for me, so I can relate to this guy.  

My suggestion to you is to change your rates.  Make your minimum outcall date at 500 for 90 minutes.   You get more money for logistics and the guy gets an unrushed and hopefully great time.

-- Modified on 11/25/2014 10:12:32 AM

I think the bigger issue is the posting of his name and city. That should remain private since he has caused you no harm.

Agree with your title in header!

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also not good for business.  How many guys will pass on seeing someone they think is not discrete and careful with information.

I doubt I will see a commission for it. LOL