Room-NO Service

I don't know what it is with this service lately but it has gotten bad.  I arranged a date with Shannon of Room Service.  I arrived at the designated distribution point and called at the appointed time.  I was told it would be another 10 minutes.  No big deal.  I called in 10 and told to wait 5 minutes and go over.  I did.  Went to the location.  Knocked.  No answer.  Knocked again no answer.  Now I'm getting a bit antsy standing in the hallway.  One more time.  No answer.  I head down to the side lobby and just for laughs try a house phone.  No Answer.  I figured I was a bit unlucky, I go back to the location, same number of knocks.  No Answer.  I head out to my vehicle to use my cell and as I'm walking out I see a very nice looking red head about 20 feet away going in through a guest entrance.  Truthfully, she was someone I would have liked to get biblical with....  I call the service.  No answer for 15 minutes.  We're now 45 minutes later than the appointed time.  When I finally do get through I'm told she's been waiting for me.  HUH?  I ask if I still have the hour,  I might if I hurry upstairs.  I hung up.  Nice job.  Don't waste my time.  No URL because I wouldn't want to promote this service.