I also had expected more of them. When I was at the incall, Misty totally disavowed any responsibility, so I pointedly told her to pass it on the "the service" that I was pissed and upset with their lack of professionalism. She completely continued the lie that April had just cancelled in the last five minutes.
I'm in contact with April now, who really is somewhat new to this all and is equally taken aback. I'm glad she's on her own now. The only problem is, she's raised her rates by a buck. I know she's well worth it, but I always wonder if it's too audacious to request grandfathered rates.