I even mention how much I appreciate a ladies ability to be punctual in just about every single one of my reviews. For me, time is money and I realize that it is for you ladies as well. A providers ability to be punctual to me is not only a sign of professionalism but it's also a sign of respect.
I remember us speaking briefly about this topic in private Hallie and my one bit of advice to you is this;
you have to teach people how to treat you. We all know that shit comes up in life sometimes that makes us either late or have to cancel an appointment but you also have to identify those individuals who really don't have any respect for your business or time and just blacklist their ass. You mentioned being worried about ruining a relationship with a potential regular but you have to ask yourself, is that really the kind of regular you want?
Last year a met an incredible provider who I intended to start seeing on a regular basis. The first time we met, she was 20 minutes late. I figured this was just a fluke so I scheduled a 2nd appointment. Guess what, she was 20 minutes late to that appointment as well. Fool me once, blah blah blah... Needless to say, even though I enjoyed her tremendously, I've stayed away. Thankfully, Atlanta is full of incredible ladies who are extremely professional and respectful of one's time. Same goes for the gents, there are a ton of us who are good clients that won't take advantage of your valuable time.
Just set some clear boundaries on your site or during those initial conversations and take it from there. Really sorry that you are having this happen to you sweetheart. :
Thank you.. I just don't want to come across to anyone as a b**ch when I'm the complete opposite. At the same time I don't want to be walked all over either.. I need to find that line.. I just can't believe someone would think that it's okay.. but you're right. I need to decide the type of regular I want 
Posted By: irishjap
I even mention how much I appreciate a ladies ability to be punctual in just about every single one of my reviews. For me, time is money and I realize that it is for you ladies as well. A providers ability to be punctual to me is not only a sign of professionalism but it's also a sign of respect.
I remember us speaking briefly about this topic in private Hallie and my one bit of advice to you is this;
you have to teach people how to treat you. We all know that shit comes up in life sometimes that makes us either late or have to cancel an appointment but you also have to identify those individuals who really don't have any respect for your business or time and just blacklist their ass. You mentioned being worried about ruining a relationship with a potential regular but you have to ask yourself, is that really the kind of regular you want?
Last year a met an incredible provider who I intended to start seeing on a regular basis. The first time we met, she was 20 minutes late. I figured this was just a fluke so I scheduled a 2nd appointment. Guess what, she was 20 minutes late to that appointment as well. Fool me once, blah blah blah... Needless to say, even though I enjoyed her tremendously, I've stayed away. Thankfully, Atlanta is full of incredible ladies who are extremely professional and respectful of one's time. Same goes for the gents, there are a ton of us who are good clients that won't take advantage of your valuable time.
Just set some clear boundaries on your site or during those initial conversations and take it from there. Really sorry that you are having this happen to you sweetheart.
time, whether he's there or not. I don't know how that works for her in practice.
Personally, I try to build 5-10 minutes of slack into my arrival time, just to allow for the traffic tie-up, mystery gate code operation, labyrinthine apartment hallways, etc. Don't recall that I've ever been late - I'm usually way to eager! LOL.
Other than one extraordinary lady who was a well-known flake (and she was well worth the wait), I don't recall any lady being very late with no communication. One, who was with an agency at the time, was 10 minutes late and I learned later that she had to change a flat tire on the way.
I think it's a mutual respect thing. Problems can happen to all of us, and if they do then communication is crucial. It's possible that a client can get into a situation where that is impossible, but I can't imagine how. I've found that folks who are chronically late and expect everyone else to adjust to them are very self-centered and not ones that I want to spend a lot of time with. Bballs nailed it - fool me once, shame on you - fool me twice, shame on me.
The problem has been no communication. I understand things come up, but it takes two seconds to send a quick text. I just know I was late to everything growing up (thanks mom) and that means I will not be late now that its on me.. It just looks unprofessional.
Posted By: spinnaker17
time, whether he's there or not. I don't know how that works for her in practice.
Personally, I try to build 5-10 minutes of slack into my arrival time, just to allow for the traffic tie-up, mystery gate code operation, labyrinthine apartment hallways, etc. Don't recall that I've ever been late - I'm usually way to eager! LOL.
Other than one extraordinary lady who was a well-known flake (and she was well worth the wait), I don't recall any lady being very late with no communication. One, who was with an agency at the time, was 10 minutes late and I learned later that she had to change a flat tire on the way.
I think it's a mutual respect thing. Problems can happen to all of us, and if they do then communication is crucial. It's possible that a client can get into a situation where that is impossible, but I can't imagine how. I've found that folks who are chronically late and expect everyone else to adjust to them are very self-centered and not ones that I want to spend a lot of time with. Bballs nailed it - fool me once, shame on you - fool me twice, shame on me.
My guess would be that anything over 15 mins late is a no-show. Everyone is permanently attached to their phone these days, so no excuses in not texting or calling if you are going to be late.
So, depends on the "excuse" and whether this is a one-off or a pattern - first time, regular client, responsible excuse - get out of jail free card. Anything else, kick the. To the Kerb.
Everyone is glued to their phones these days..
Posted By: Caldon
My guess would be that anything over 15 mins late is a no-show. Everyone is permanently attached to their phone these days, so no excuses in not texting or calling if you are going to be late.
So, depends on the "excuse" and whether this is a one-off or a pattern - first time, regular client, responsible excuse - get out of jail free card. Anything else, kick the. To the Kerb.
shit happens.
Atlanta traffic can be a game changer too.
But
No excuse for not calling ahead.
Some people are just really bad with time.
It's easier from my side - I just don't call for another appointment. I had a recent experience with an agency that was 2 1/2 hours late for an outcall with most of the contact about the situation originating with me - so even though I had been a fairly regular customer until then - no more.
From your side it's more difficult because each customer represents the possibility of repeat business (cash flow) and that is essential to your survival. It's absolutely a matter of respect - and some people evolved without the consideration gene, focus on the good ones and if it becomes too aggravating you just have to decide if they are worth it. Stay positive.
I could never imagine showing up that late.. its just rude.. how do you explain that?!?
Nothing surprises me anymore though lol
Posted By: tedro74
It's easier from my side - I just don't call for another appointment. I had a recent experience with an agency that was 2 1/2 hours late for an outcall with most of the contact about the situation originating with me - so even though I had been a fairly regular customer until then - no more.
From your side it's more difficult because each customer represents the possibility of repeat business (cash flow) and that is essential to your survival. It's absolutely a matter of respect - and some people evolved without the consideration gene, focus on the good ones and if it becomes too aggravating you just have to decide if they are worth it. Stay positive.
It's all about mutual respect, which includes being on time. We all understand life happens and people can be late on either side. Just communicate, and be honest if the degree of lateness is an issue.
