I mean they care, but at the same time they really do not care about the details surrounding your wellbeing (you know since this is a fuck board and all)...post issues like these on the provider only board, otherwise the guys will just associate you with drama even though you are simply seeking help from the community.
And save every single piece of evidence. Never delete nasty emails either, just filter them to a "hater" folder (do not waste your time reading them of course). This type of behavior should never be erased or forgotten.
Ok now everyone, go for a bike ride or jog. It feels great! Have an amazing day everyone!!