So I admit to being fairly new at this (would've been my 3rd provider since June), but even I know that being a no-show to a 1 hr outcall appointment (while repeatedly texting to be on her way) must be considered bad customer service. It's unusual too since she comes with decent reviews. Seriously, if she had called / texted saying she wouldn't be able to make it, I'd have understood and gotten some sleep before my flight this morning.

My question to you all is this: am I able to still write a review or label her as a rip-off despite not having met her? Understand this isn't out of spite. Just figured that the majority here would be interested in how godawful her time management / lack of skills is (a couple of her reviews even mention her tardiness).