Newbie - FAQ

Click on My TER
OnlyLiveTwice 25 Reviews 457 reads
posted

find "My Reviews" and click on that. All of reviews appear including the rejected review.
Open that review and you should be able to see why it was rejected.

Once you have the info, go back to the main page, look at the bottom and find "Contact Us".  

Or have you already done all this?

I have a rejected review, how to I get it accepted.  There is no information regarding the rejection.  It just say report it to support administration. ow do I do that?

find "My Reviews" and click on that. All of reviews appear including the rejected review.
Open that review and you should be able to see why it was rejected.

Once you have the info, go back to the main page, look at the bottom and find "Contact Us".  

Or have you already done all this?

the 'contact us' button and ask admin what you need to do to amend the review.

LLAP,
Swim

...of any page. Give them the provider's name and TER ID# and ask why your review of her was rejected. If you are her first reviewer she won't have an ID# so give them her name and any other info you have. Using the Contact Us link will identify you to them so they should be able to figure out the review you are referring to. They will get back to you within 72 hours they say and their answer will be under the My Feedback link at the top of the MY TER page or the Account Manager page.  

When you check the My Feedback link if the status says new it means they haven't answered you yet. When it says closed they have answered. Click on the subject to see their answer. You may have to go back and forth with them so be prepared.

Just to be sure You have looked at you reviews by clicking on My Reviews from either the Account Manager page or the My TER page and the status (status is the column to the far right) of the review says rejected and also says report it to support admin right? If it doesn't say rejected but just says report it to support admin the Contact Us is still the way to go.  

I don't mean to be insulting by asking this but sometimes what I think I read isn't what you meant.

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