We have seen endless threads about looks vs performance vs price. I would like to add communications to the list and possibly place it number one.
I have been a member of TER for years, do my research, show up to appts clean and groomed and have never shorted a provider ever. I am polite in my communications, whether email, txt or phone.
Most recently, I have experienced quite a bit of horrible communication skills from providers both new and established. Nothing is more frustrating than setting an appointment, and when trying to conform it with no answer. Then days later a email or text saying when do you want to get together?!
Where has common courtesy gone. Not to say good business sense?
Please respond with your thoughts both hobbyist and provider.