She needs to have the free limited Provider VIP membership...
...in order to have access to that function.
I have a provider that wants to White List me here on TER. She's new, but doesn't know how to do it. As a hobbyist, it's not an option on my profile here, so I'm hoping another provider can explain how that works on their side of TER.
Thanks for the help!
Click on search by reviewers in the drop down menu. Enter your handle, and click. When your profile opens up for her, there should be a button on it for her to click to give you a WL referral.
LLAP,
Swim
...in order to have access to that function.
I believe the lady must have a VIP membership and she must also have her profile linked to her TER reviews. Send a message to the support guys at TER. They will be able to help you out.