Posted By: BigPapasan ...If you call a hardware store and they don't answer the phone, you'll take your business to another hardware store. Same with providers, take your business elsewhere. Don't get hung up because you have "your eye on a few." The carousel will go around and better ones will come along who actually answer the phone.
That's actually my feeling too. Yet, I liked the reviews I read on her here at TER and she's also very close by. I do just move on, but I still do find it very odd to run a business where you don't answer your phone to set up appointments.