Well I sent an email to the powers that be and they said it had been disabled. By the way I'm not talking about the chat button on the main menu (which also does work any more either) but the IM feature which used to be accessed under the main review button. It's totally been removed
TER used to have this very nice function that allowed you to IM providers who were signed on. I had some great conversations with a number of ladies that led to some great in person sessions. For some reason, TER just did away with this functionality. In the words of Donald Trump "Sad!"
...directly above the Welcome, munchinmuffin which appears after you log in. I've never used it but I've read posts about it.
It took me to a list of guidelines you can accept or decline. After I accepted, I was suddenly on the home page. Now whenever I hit it, it just refreshes the page. Maybe it's broken?
Well I sent an email to the powers that be and they said it had been disabled. By the way I'm not talking about the chat button on the main menu (which also does work any more either) but the IM feature which used to be accessed under the main review button. It's totally been removed
It was a good way to meet and get the ball rolling. I typically don't see any ladies I haven't at least messaged, emailed or talked with to get a good feel for chemistry. Damn, I would think TER would have least asked it's customers for their input before disabling. Oh well, so much for customer service, LOL.
Shaft1
You have to be sure your pop-up blocker is off. 
HTH
Lol, I'm too damn dumb to turn a popup blocker on or off but it doesn't matter, I just got curious because of this post.
I used to use it to chat with online providers and even set some dates through there, but it only works on my computer. Since I always log in from my phone nowadays, I never use it anymore.
I contacted ter also and they said they disabled it.. WAS a great way for clients to set something up, you had their TER name right there..and you knew it was them..NOW not so much.. wonder why they took it down: